Instructional Technology
& Web Services (ITWS)
Instructional Technology and Web Services offers an array of educational technology solutions and support, course design, web services, and consultative services to Eastern faculty, staff and students.
virtual support
Daily Support Drop-In
Instructional Technology and Web Services (ITWS) provides a ‘drop-in’ open Zoom meeting.
9:00 a.m. – 4:00 p.m. Monday through Friday
Meeting #145-106-536
Email & Help Tickets
Instruction Questions
Canvas, Panopto, Zoom, PollEverywhere, other instructional services, 25Live, or WordPress? Email instructionaltech@ewu.edu.
Non-Instructional Questions helpdesk@ewu.edu
(509) 359-2247
telephone
Give Us A Call
We may be reached by phone between 8 a.m. and 5 p.m. This is the least preferred support option for most situations and we recommend the Zoom room or email if possible.
Phone
(509) 359-6656
online teaching
Learn Canvas
If you are interested in learning Canvas in a self-paced manner or making the transition to teaching online, visit the following course links. You can self-enroll to keep track of your progress.
