EagleCard Replacement
Replacement EagleCard requests will be processed Monday – Friday, 8:00 am – 4:00 pm. Requests received outside of regular business hours will be processed the following day.
Replacement Cards
- Lost and Stolen EagleCards: If your card is lost or stolen, please immediately login to your MyEagleCard portal or eAccount mobile app and deactivate your EagleCard. Your card will be reported as lost in the EagleCard system, which prevents the funds or active services on the card from being used by someone other than the card holder.
- Damaged Cards: If your card is damaged, please contact the EagleCard Office for replacement.
- Misused or Confiscated Cards: If your card has been misused or confiscated, please contact the EagleCard Office for replacement.
- EagleCards are non-transferable! Your EagleCard is for your use only. If you attempt to use another persons EagleCard it will be confiscated.
- Name Change: After legally changing your name, you may contact Records and Registration to request that your name be changed in the University Banner system. Once we can see your name change has been processed, you may purchase a new card.
- Preferred Name: If you would like to use a preferred name rather than your legal name, you may contact Records and Registration to request that your preferred name be added to your record in the University Banner system. Once your preferred name has been updated, you may purchase a new card.
EagleCard Replacement Fee
Replacement EagleCards cost $30.00. The fee can be paid at the EagleCard Office at the time of service with cash, credit/debit, Apple Pay, or EagleFlex. You may also submit and pay for a replacement EagleCard online.
NOTICE: Once a new card is produced, you cannot go back to an old card. This is a security feature built into our system for the protection of our card holders and cannot be overridden.
Specialty Cards
The EagleCard Office provides a variety of specialized ID badges. The cost of these badges is $6.00 a piece.
- Department ID Badge: These cards are issued at the request of the department for employees and students needing supplemental identification. New and replacement Department IDs will be issued only after an official request from a department supervisor. A valid record must be pre-existing in the current carding system in order for our staff to process these requests.
- Physical Therapy: These cards are issued at the request of the department for employees and students needing supplemental identification. New and replacement Department IDs will be issued only after an official request from a department supervisor. A valid record must be pre-existing in the current carding system in order for our staff to process these requests.
- Occupational Therapy: These cards are issued at the request of the department for employees and students needing supplemental identification. New and replacement Department IDs will be issued only after an official request from a department supervisor. A valid record must be pre-existing in the current carding system in order for our staff to process these requests.
- Nursing: These cards are issued at the request of the department for employees and students needing supplemental identification. New and replacement Department IDs will be issued only after an official request from a department supervisor. A valid record must be pre-existing in the current carding system in order for our staff to process these requests.
- Teacher Candidate: These cards are issued at the request of the department for employees and students needing supplemental identification. New and replacement Department IDs will be issued only after an official request from a department supervisor. A valid record must be pre-existing in the current carding system in order for our staff to process these requests.