Retention Committee

Building a Student-Ready University

Meet the Team

The Retention Work Group at Eastern Washington University is led by a dedicated team of professionals committed to improving student success and retention.

  • Gina Gendusa – Director, Student Success Collaborative & Degree Completion, Title III Project & Activity
  • Jossie Brown – Assistant Director, Degree Completion
  • Brock Sieb – Director, Student Accommodations and Support Services
  • Sonora Hernandez – Assistant Director of Residential Life
  • Annarose Sanchez Qualls – Coordinator, JLR Multicultural Center

Each team member plays a vital role in analyzing student success data, developing strategic retention initiatives, and fostering a student-ready campus at EWU.


Our Mission

The Retention Work Group at Eastern Washington University is dedicated to fostering student success by identifying barriers, implementing data-driven strategies, and creating a more student-ready campus. Our primary goal is to improve first-to-second-year retention rates while closing equity gaps for historically marginalized students.


What We Are Doing

  • Data-Driven Retention Efforts – Identifying trends in student attrition, supporting high-fail courses, and strengthening early alerts.
  • Faculty Engagement – Expanding faculty training, increasing participation in early alerts, and fostering mentorship opportunities.
  • Enhanced Student Support Services – Providing proactive advising, improving communication across departments, and expanding peer mentorship.
  • Seamless Pathways from K-12 & Community Colleges – Strengthening transfer partnerships, improving accessibility, and increasing outreach for first-gen students.
  • Removing Institutional Barriers – Streamlining policies, simplifying financial aid processes, and ensuring a smoother student experience.
  • High-Impact Strategies – Scaling effective programs, reducing redundancies, and enhancing cross-department collaboration.
  • Continuous Improvement – Tracking progress through a Retention Dashboard, gathering student feedback, and refining strategies to meet evolving needs.

Moving Forward

Through collaboration and innovation, we are building a stronger, more inclusive learning environment where every student has the opportunity to succeed. Together, we are shaping the future of student success at EWU.